SOCKY PRIVACY POLICY
Last Updated: August 18, 2026
Curious Media, Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through Socky (“Socky,” the “App,” or the “Services”).
This Privacy Policy explains what information Socky collects, how we use and share it, how long we retain it, and the choices available to users.
1. Information We Collect
Account Information
When an account is created, Socky collects:
- Email address
- Internal account identifier
User-Created Content
Socky may collect and store content submitted or created for a user’s private puppet library, including:
- Images uploaded or captured to create puppets
- Puppet thumbnails
- Short puppet open/close video files without audio
- Puppet preferences and settings
- Text prompts submitted for AI-powered features
Socky does not save completed performance videos or performance audio to the user’s account. Users may download completed productions directly to their device.
User puppet libraries are private and are not publicly browsable by other Socky users.
Device and Usage Information
Socky may automatically collect technical and usage information necessary to operate, secure, troubleshoot, and improve the App. This may include device information, operating-system information, IP address, app activity, diagnostics, and feature usage.
Purchases
Socky may associate the following information with a user’s account:
- Purchase history
- Subscription information
- Content-pack purchases
- Credit or currency balance
Payments are processed through Apple. Socky does not directly collect or store users’ payment-card information.
2. How We Use Information
We may use information collected through Socky to:
- Create and manage accounts
- Provide Socky's features and services
- Create, process, save, and display user-created content
- Process subscriptions, purchases, and credits
- Provide customer support
- Moderate content and enforce our policies
- Protect users and the security of the Services
- Detect fraud, misuse, or prohibited activity
- Maintain and improve Socky
- Analyze app performance and usage
- Comply with applicable legal obligations
3. Artificial Intelligence
Certain optional Socky features use artificial intelligence or automated processing to provide creative functionality and support content moderation.
When a user chooses an AI-powered feature, Socky sends the applicable text prompt and image to Runway through Curious Media’s Runway account to provide the requested feature. Socky obtains the user’s permission before sending this information to Runway. Users who do not provide permission may continue using Socky’s non-AI features, but Runway-powered features will not be available.
Socky users do not establish individual Runway accounts, and Runway does not maintain this information as part of a separate account or profile for the Socky user.
Socky does not use User Content to train artificial intelligence models. Processing User Content to provide a requested feature or perform safety moderation is not considered training an AI model.
Socky deletes its reference to a Runway generation after 61 days. Related materials may remain within Curious Media’s Runway account according to Runway’s applicable retention practices.
4. Children's Privacy
Socky is a creative application designed with adults and families in mind. Socky accounts are intended to be created and controlled by a parent, legal guardian, or other eligible adult account holder.
An adult account holder may allow a child to use Socky under the adult’s supervision. The adult account holder is responsible for the child’s use of the App and for information submitted through the account.
Children should not create Socky accounts or submit personal information independently.
5. How We Share Information
We may share information with service providers that perform services on our behalf, including:
- Google Firebase for account services, cloud hosting, and storage
- Runway for optional AI-powered processing
These service providers may access information only as necessary to provide services for Socky and are required to protect information consistent with applicable requirements.
We do not sell users’ personal information.
6. Internal Access
Access to private User Content is limited based on job responsibilities and legitimate business needs.
Authorized personnel may access information when necessary for purposes such as:
- Customer support
- Moderation
- Operations
- Administration
- Security
- Troubleshooting
7. Content Moderation and Safety
Socky may use automated systems to screen text prompts submitted for AI generation and generated images before they are displayed to users.
These systems may block content that is inappropriate, unsafe, or inconsistent with Socky’s content standards. If a moderation check cannot be completed, Socky may block the prompt or generated result.
Information may be processed when necessary to perform these safety functions.
8. User Content and AI Training
Users retain ownership of their original User Content, subject to the Socky EULA.
Socky may process User Content as necessary to operate and provide the Services.
Socky does not use User Content to train AI models.
Socky's use of User Content for marketing or promotional purposes will be governed by the Socky EULA and applicable user permissions.
9. Data Retention
We retain personal information only for as long as reasonably necessary to provide Socky, fulfill the purposes described in this Privacy Policy, and satisfy applicable legal or business requirements.
Puppet thumbnails and short puppet video files stored in Firebase are generally retained while the user’s account remains active. Socky does not retain completed performance videos or performance audio in the user’s account.
Socky generally deletes its reference to a Runway AI generation after 61 days. Related materials may remain within Curious Media’s Runway account according to Runway’s applicable retention practices.
When an account is deleted, it may initially enter a soft-deleted state. Information designated for deletion is expected to be permanently deleted within approximately 30 days, subject to technical requirements and information we are legally required or permitted to retain.
Socky may retain anonymized transaction records after account deletion.
10. Account and Data Deletion
Users may initiate deletion of their Socky account and associated personal information through the Delete Account option within the App.
Account deletion is generally completed within approximately 30 days. Applicable account information and User Content will be removed according to the retention practices described above.
Information may be retained when necessary to:
- Comply with legal obligations
- Maintain financial or transaction records
- Resolve disputes
- Prevent fraud or abuse
- Enforce agreements
Deleting a Socky account does not automatically cancel an Apple subscription. Users must separately manage or cancel their subscription through Apple.
11. Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
12. Third-Party Services
Socky may rely on third-party services to provide certain functionality.
Those providers may process information on Socky's behalf according to their applicable agreements and privacy obligations.
Content that a user exports from Socky and shares through another service or platform is subject to that third party's privacy practices.
13. Business Transfers
Information may be transferred in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
14. Your Privacy Rights
Depending on where you live, applicable law may provide rights concerning your personal information, including the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion
- Request information about how personal information is used or shared
- Withdraw consent where processing is based on consent
Requests may be submitted using the contact information below.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to Socky, our practices, or applicable legal requirements.
The updated policy will display a revised “Last Updated” date.
For material changes, we may provide additional notice when appropriate or required by law.
16. Contact Us
Questions or requests regarding this Privacy Policy may be submitted to:
Curious Media, Inc.
1228 1st Street South
Nampa, ID 83651
United States
Email: info@curiousmedia.com